With a mastery of writing and editing as my career’s foundation, I am a consummate multimedia content professional. Yet my dedication to practicality distinguishes me from typical candidates of a similar, creative background. If your organization values steady strategies and quality outputs in equal measure, you’ll find my work ethic as reassuring as it is refreshing.

Skills & Tools

I’ve noticed a trend of even seasoned professionals approaching communications and content production as soft skills.

I’ve noticed another trend, too. My own workplace partners appreciate the more precise, structured aspects of my approach.

I prioritize the definition, assignment, and execution of active taskwork yielding measurable results. The lists available here reflect the tasks I’ve worked most often and the tools I’ve employed to complete them.

Workplace Basics ∨

Skills
  • Communication
  • Development & publication of governance documentation
  • Piloting processes & tools
  • Technical solutions architecture
  • Strategy & implementation of processes & tools
  • Change management
  • Promotion of organizational culture
  • Teaching, coaching, supporting, mentoring, serving collaborators
  • Access management
  • External comms (e.g., contracts, implementation support)
  • Tracking, troubleshooting, resolving, documenting issues & errors
  • Setting & meeting formal professional goals
  • Center of excellence participation
  • Prompting generative artificial intelligence to draft/review comms
Tools
  • Assistive & generative AI (esp. Microsoft Copilot, Writer, ChatGPT)
  • Mac, PC
  • Slack, Teams, WebEx, Mural, Whiteboard
  • Cloud- & server-based document management tools (SharePoint & OneDrive, Google Drive, Box, Dropbox)
  • Google Sheets, Microsoft Excel

Process/Project Management ∨

Skills
  • Cross-functional collaboration; definition of roles & responsibilities
  • Product chartering
  • Project planning
  • Creating task lists & timelines
  • Managing calendars
  • Prioritization, execution, standups, swarming
  • Performance data architecture
  • Collection, analytics, reporting, visualization of performance data
  • Prompting artificial intelligence to enumerate tasks, map efficient processes, flag gaps, formulate for data analytics, & more every day
Tools
  • Assistive & generative AI (esp. Microsoft Copilot, Writer, ChatGPT)
  • ADDIE
  • RACI
  • Agile & waterfall
  • Kanban
  • Atlassian, Google, & Microsoft suites
  • Asana, Jira, Smartsheet, Trello, Workfront
  • Visio

Production at Large ∨

Skills
  • Providing, receiving, reconciling feedback
  • Standardization for accessibility, diversity, equity, inclusiveness
  • Quality assurance/control (QA/QC) testing; proof review & approval
  • Executive communications
  • Creating & sharing new ways to leverage AI technology
Tools
  • Assistive & generative AI (esp. Microsoft Copilot, Writer, ChatGPT)
  • HTML, CSS, JavaScript, VBA
  • Adobe & ADA accessibility checkers

Writing & Editing ∨

Skills
  • Content writing, copywriting
  • Technical writing, UX writing
  • Rewriting, ghostwriting, synthesis & distillation
  • Script writing
  • Legal writing
  • Curriculum design, lesson planning
  • Instructional & assessment writing
  • Long form, shorter copy
  • Making complex/sophisticated concepts easy to understand
  • Research-based writing (i.e., writing about a subject w/out a formal or extensive background in it)
  • Editing to preserve/promote authorial intent w/out changing any intended meaning
  • Substantive content editing
  • Copyediting, proofreading
  • Typography
  • Prompting artificial intelligence to draft/review texts
  • Reviewing AI outputs
Tools
  • Assistive & generative AI (esp. Microsoft Copilot, Writer, ChatGPT)
  • Chicago Manual of Style (Chicago)
  • Associated Press Stylebook (AP)
  • The Diversity Style Guide
  • House style guides
  • Webster’s, American Heritage
  • Garner’s Modern American Usage
  • Adult-learning theories & frameworks, esp. Bloom’s Taxonomy
  • ARI & Flesch–Kincaid readability equations/checkers
  • Google Docs, Microsoft Word
  • InCopy

Graphic Design, Multimedia ∨

Skills
  • Brand & house style creation, implementation, maintenance
  • Mastering styles & templates
  • Building layouts, illustrations, infographics, animations, interactive activities, assessments . . . courseware
  • Producing audio: writing, recording, mixing, & mastering scripts & songs
  • Prompting assistive AI to review content for adherence to documented standards
Tools
  • Assistive & generative AI (esp. Microsoft Copilot, Writer, ChatGPT)
  • Adobe Creative Cloud & Libraries
  • Rise, Review, & Storyline 360 authoring tools
  • InDesign, Illustrator, Acrobat
  • PowerPoint, Google Slides
  • GarageBand & Audacity; MIDI

Publication ∨

Skills
  • Copyrighting, trademarking
  • Search engine optimization (SEO)
  • Metadata entry; alt text
  • Embedding multimedia content
  • Creating functional fillable fields
  • Print- & cloud-based publishing
  • Delivery—e.g., performance & teaching
  • ISBN generation & registration
  • Interactive in-app campaigning
  • Packaging & shipping files
  • Version control
  • Migration
  • Translation
  • E-book creation
  • RSS feeds
  • Portfolio document management
  • Content audits
Tools
  • Assistive & generative AI (esp. Microsoft Copilot, Writer, ChatGPT)
  • Drupal, Squarespace, homebrew content management systems (CMS)
  • AWS, Kaltura, Bynder digital asset management systems (DAM)
  • Totara & SumTotal learning management systems (LMS)
  • MyGRC (governance document management system)
  • Kitaboo
  • Bowker Identifier Systems
  • Pendo
  • Trademark Electronic Search System (TESS)
  • APA style (citations only)
  • WebAIM tools (e.g., contrast checker)

Samples

Click the clouds to explore my portfolio.